At California Date Company, we’re all about spreading sweet joy—one delicious date and syrupy drizzle at a time. We want you to be absolutely delighted with every purchase. If something’s not quite right, don’t worry—we’ve got you covered!​
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Our Promise: If your dates or Cali Date Syrup arrive damaged, defective, or simply not up to our high standards, let us know within 14 days of receiving your order. We’ll happily replace the item or issue a refund.
​How to Make a Return or Request a Refund:
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Snap a Pic: Take a quick photo of the product and packaging showing the issue.
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Reach Out: Fill out our returns form here
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Sweet Resolution: We’ll review your request and, if eligible, arrange a replacement or refund right away.​
​The Fine Print (It’s Short, We Promise!):
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We cannot accept returns of perishable items unless they arrive damaged or defective.
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Refunds and replacements are processed within 5-7 business days.
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Shipping fees are non-refundable unless the return is due to an error on our part.​
Your satisfaction Means the World to Us:
Whether it’s a drizzle of syrup on your morning pancakes or a handful of chewy, caramel-y dates, we want every bite to bring a smile. If you have any questions or need assistance, our team is here to help!​​